I founded TrueCycle RCM and I write the guides on this site: the payer deadline pages, the denial code explainers and the free calculators.
I run the business side of TrueCycle: contracts, onboarding and the weekly numbers we send to practices. My background is mathematics. I taught it at college level for several years, and I look at billing the same way: a deadline is a date you can work out, a denial rate is a number you can track by reason code, and A/R is a set of age buckets that should get smaller every week.
The billing work itself is done by our billing team inside each practice's own PM or EHR. My job on the content side is to make sure the rules they work to are written down correctly, and these guides come out of that.
Found something out of date or wrong? Email [email protected] and I will check it against the payer's document and fix it.