A small team, and you will know whose hands your claims are in.

Most billing websites never tell you who actually works the account. We will. TrueCycle RCM is a small billing team working inside US practices' own systems: their PM, their EHR, their audit trail. The people below are the ones on your account.

The people

Two people lead the work. You deal with them directly, not with an account manager who passes messages along.

Adil Waheed

Billing operations lead

Adil has worked US medical billing since 2021, covering accounts receivable follow-up, denial management and payment posting for US practices, first as an AR specialist and then as a billing manager at US billing companies. He sets how claims are scrubbed, how denials are worked, and what goes in your weekly report.

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Muhammad Ali

Founder

Muhammad founded TrueCycle and runs the business side: contracts, onboarding and reporting. His background is mathematics, which is why our reporting is built around numbers you can check yourself: collections, denial rate by reason code, and A/R by age bucket, not a vague monthly summary.

Guides he has written → Verify on LinkedIn →

The terms, before the pitch

Most billing companies ask for a signature and a twelve-month contract before you see a single worked claim. We do it the other way around. The risk sits with us until we have earned the account:

25 claims, freeWe work 25 of your claims before you pay anything, so you judge us on output, not on a sales call.

Month-to-monthNo annual lock-in and no exit fee. We keep the account by holding the numbers, not by holding a contract.

No setup feeNothing to pay to start, and no charge for the onboarding work.

BAA before accessWe sign a Business Associate Agreement before anyone here opens your system.

How we actually work

Inside your system, not ours. We work in your PM or EHR: Tebra/Kareo, eClinicalWorks, AdvancedMD, CollaborateMD, NextGen or DrChrono. You keep the data and you keep the audit trail.
Only the data the work needs. Claims are worked in your system. When a task needs files, such as ERA files for a denial audit, they come through a secure link, stay on our secured computer and are deleted when the work is done. Access is on a need-to-know basis.
Every denial gets a reason, not a write-off. Denials are worked by root cause and reason code, corrected and appealed inside the payer's window.
One weekly report, in plain numbers. Collections, denials by reason code, and A/R by age. If a number moves the wrong way, you hear it from us first.
One point of contact. You get the person doing the work, not a ticket queue.

What we will not do

We do not upcode, unbundle, or add a modifier to make a claim pay. If a service is not documented, it does not get billed.
We do not touch clinical documentation. Coding questions go back to your provider.
We do not quote a recovery figure before seeing your A/R report. Any number on this site before that is an estimate and is labelled as one, and we will not show you another practice's results as if they were yours.
We do not take a practice we cannot staff properly. If we are at capacity, we will tell you instead of stretching.

Send us your hardest claims.

Tell us about your practice and we will reply within one US business day. The first 25 claims are free, and you can ask for the A/R review before you commit to anything.

Start the free 25-claim trial Read what we write

Email · [email protected] Phone / WhatsApp · +92 370 0142427