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Free for any US practiceFree denial audit: see where your claims are losing money
Send us 90 days of ERA files. In two business days you get a plain-English report of every denial, what it cost you, and which ones you can still fix.
Short answer: a denial audit reads your 835 ERA files line by line, groups every denial by reason code, adds up the dollars, and flags the claims that can still be corrected or appealed before the payer's deadline. Ours is free, takes two business days, and starts with a signed BAA.
What you get in the report
- Your denial rate by payer, so you can see which plans cause the most trouble.
- Every denial grouped by reason code (CO-16, CO-97, CO-197 and so on) with the dollar total for each.
- A "still fixable" list: claims you can correct and resend or appeal, with the last day to do it for each payer.
- Patient balances that should go on a statement but may have been missed.
- Possible underpayments, if you share your fee schedule: lines where the payer allowed less than your contract rate.
- A prevention list of the three to five changes that would stop most of these denials next month.
What the report looks like
This is a sample built from made-up data for a small family practice. Your report uses your own numbers.
Sample only. Made-up practice, 90 days, 1,240 claim lines.
| Next step | Lines | Dollars | Typical codes |
|---|---|---|---|
| Fix and resend | 38 | $7,420 | CO-16 CO-4 CO-11 |
| Appeal before the deadline | 21 | $5,960 | CO-50 CO-197 CO-97 |
| Bill the patient | 64 | $4,180 | PR-1 PR-2 PR-3 |
| Write off (past the limit) | 9 | $1,380 | CO-29 |
| Total found | 132 | $18,940 |
In this sample, $13,380 was still recoverable by fixing or appealing claims before their deadlines. That is the number most practices care about first.
How it works
- Fill in the short form below. Business details only, never patient information.
- We send you a BAA to sign. It is a standard Business Associate Agreement. Nothing with patient data moves before it is signed.
- You share 90 days of 835 ERA files through the secure link we send. We show you where to find them in your clearinghouse if you're not sure.
- We run the audit. Our in-house denial software reads every claim line, and a billing specialist checks the results by hand.
- You get the report in two business days, plus an optional 15-minute call to walk through it.
Why ERA files and not a few sample claims?
A handful of claims shows you a handful of problems. ERA files show every payment and every denial the payers sent you, with the exact reason codes. That is how you see the real pattern, like one payer denying the same code every week, or a front-desk step that keeps causing eligibility denials.
If you only want a quick look, the free 835 ERA reader explains a single file in your browser. For the full picture across 90 days, use the audit.
Your data stays protected
Request your free denial audit
Questions
Is the denial audit really free?
Yes. There is no fee, no contract and no card. You keep the report whether or not you work with us.
Do I have to switch my billing to TrueCycle?
No. Many practices hand the report to their own team or billing company. If you want us to work the denials, we can talk about that after.
What files do you need?
The 835 ERA files (electronic remittance advice) for the last 90 days. Your clearinghouse or billing software keeps them, usually under remittance or ERA. If you can't get 835 files, a denial or remittance report exported from your billing software also works.
How do you keep patient data safe?
We sign a Business Associate Agreement (BAA) with you before you send any file. Files are shared through a secure link, used only for your report, and deleted when the audit is done. The form on this page asks for business details only.
How long does it take?
Two US business days after we receive the files. Large practices with many providers may take a little longer, and we tell you up front.
What is in the report?
Your denial rate, every denial grouped by reason code with dollar totals, the claims you can still correct or appeal and their deadlines, possible underpayments if you share a fee schedule, and a short prevention list for your front desk and billing team.
Who is this for?
Independent and small group practices in the US, and small billing companies that want a second look at a client's denials.
Look up any denial code in plain English, or read a single ERA file in your browser. Both are free and need no sign-up.