These terms cover your use of truecyclebilling.com, including the free tools and articles on it. Billing work we do for a practice or billing company is covered by a separate signed service agreement and Business Associate Agreement (BAA), not by this page.
Information on this site
Our articles, denial code guides and calculators are general information written to help US practices and billers. We check them against payer and CMS sources, but payer rules change and your own contract or state law can differ. They are not legal, coding-compliance or financial advice. Before you rely on a deadline, code or rule for a real claim, confirm it with the payer, your contract or a qualified professional.
Free tools
The denial code lookup, timely filing calculator and modifier 25 calculator run in your browser. We do not receive what you type into them. Results are estimates based on the figures shown on each page. You use them at your own risk, and we are not responsible for a missed deadline or payment decision based on them.
Please do not send patient information
The contact form, email and WhatsApp are for business enquiries only. Do not send patient names, dates of birth, member IDs or any other protected health information (PHI) through this website. We only look at real claims after a BAA is signed.
Free trial and quotes
The 25-claim free trial, prices and other offers shown on this site are an invitation to talk, not a binding contract. Scope, price and start date are confirmed in writing before any work begins. We can change offers and prices on the site at any time; that does not affect work already agreed in writing.
Our content
The text, design, graphics and tools on this site belong to TrueCycle RCM. You are welcome to read, print and share links to our pages. Please do not copy whole articles or tools onto another site without asking us. Code and code descriptions owned by others (for example, X12 for CARC and RARC codes) remain theirs.
Links to other sites
We link to payer, CMS and other outside pages as sources. We do not control those sites and are not responsible for their content or for changes to it.
Limits of our liability
We work to keep this site accurate and available, but it is provided "as is", without guarantees that it will always be error-free or online. To the extent the law allows, TrueCycle RCM is not liable for any loss that comes from using, or not being able to use, this website or the information on it.
Privacy
How we handle information you send us through this site is explained in our Privacy Policy.
Changes
We may update these terms from time to time. The date at the top of this page shows the latest version.
Contact
Questions about these terms:
Email: [email protected]
Phone / WhatsApp: +92 370 0142427