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PO Box 650059, Dallas, TX 75265: HealthSpring Medicare Advantage appeals

The box for standard Part C appeals, non-contracted provider appeals and appeals of denied authorizations.

Short answer

PO Box 650059, Dallas, TX 75265 is HealthSpring Medicare Advantage Appeals. Use it for standard Part C appeals, appeals from non-contracted providers and appeals of denied authorizations. Fax: 855-350-8671.

HealthSpring Medicare Advantage Appeals
PO Box 650059
Dallas, TX 75265
Fax: 855-350-8671

PayerHealthSpring
Use forPart C appeals
Non-contractedWaiver of Liability
Fax855-350-8671

Non-contracted providers: include the waiver

HealthSpring's non-participating provider manual says non-contracted providers must send a signed Waiver of Liability with the appeal. The waiver says you will not bill the member, whatever the outcome. Without it, the appeal is not processed.

Participating providers usually use a different box

For postservice appeals and medical necessity disputes, participating providers use PO Box 650065 (fax 855-699-8985), within 65 days.

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All HealthSpring Dallas boxes

PO BoxUse it forFax
650065Postservice appeals and medical necessity disputes, participating providers (65 days)855-699-8985
650059Standard Part C appeals, non-contracted provider appeals (with Waiver of Liability), denied authorizations855-350-8671
650058Expedited medical appeals855-350-8672
650040Fast track appeals (Quality Improvement Organization)855-594-4432

Questions

Who should use PO Box 650059?

Non-contracted providers appealing a HealthSpring Medicare Advantage claim, and standard Part C and authorization appeals.

What is a Waiver of Liability?

A signed form in which the non-contracted provider agrees not to bill the member for the service, whatever the appeal decision. HealthSpring requires it with these appeals.

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More payer addresses

Sources: HealthSpring 2026 non-participating provider manual. HealthSpring 2026 participating provider manual. Checked October 25, 2026. Payers move PO boxes without much notice. If the EOB, denial letter or ID card shows a different address, use that one. General information, not legal advice.